Join us for an exclusive webcast, “Path to CIO-ship: Service Management, Benchmarking & AI” where industry experts delve into the evolving role of a CIO. Hosted by Freshworks, this insightful session features distinguished speakers: Ashwin Ballal, Chief Information Officer at Freshworks ; Kenneth Gonzalez, Head of Analyst Relations, Freshworks, and Radhika Narayanan, Product Marketing, Freshworks.

Through the webinar, attendees will discover a CIO’s transformative journey, from navigating challenges to leveraging global benchmarks for organizational excellence. Gain invaluable insights into the key performance indicators (KPIs) driving service management success, gleaned directly from the CIO’s wealth of experience. Additionally, delve into the future of service management with an exploration of cutting-edge AI technologies poised to revolutionize ITSM practices.

Whether you’re an ITSM manager, senior executive, or industry enthusiast, this webinar promises to equip you with actionable strategies and perspectives.